Frequently Asked Questions


The AWP Value Rx Card is a non-insurance prescription drug discount card provided by Phoenix Benefit Management. This prescription program is not insurance and is not intended as a substitute for insurance. Prescription drug discounts are only available at participating pharmacies.

How much will I pay for my prescriptions?
The amount you will pay for your prescriptions will depend upon which tier the drug falls into. You will pay up to $10.00 for drugs listed in Tier 1, up to $20.00 for drugs listed in Tier 2 and up to $50.00 for drugs listed in Tier 3. For the drugs not listed in Tier 1, Tier 2, or Tier 3, members will pay the lower of the network contracted price (negotiated by AWP Value Rx) or the pharmacy retail price. Please pay close attention to the quantities listed by each drug in Tier 1, Tier 2 and Tier 3. Quantities in excess of those listed will result in higher prices.

What is my average savings on Tier 4 drugs?
AWP Value Rx works hard to negotiate the best rates for our members at network pharmacies. However, we cannot guarantee a certain percentage discount on Tier 4 drugs. Pharmacies, like other retail establishments, set their own pricing to be competitive in their market, so there might be instances when a pharmacy has a cheaper retail price than our negotiated discount. If that is the case you will always pay the lower price.

What is a generic drug?
Once a patent on a brand name drug expires, other drug companies may make a generic version of the drug, with the approval of the Food and Drug Administration (FDA). The FDA’s standards for quality are the same for all manufacturers. This means the generic drug contains the same active ingredients as the brand name whose patent has expired, and that it’s safe, potent and effective.

How can I keep my prescription drug costs down?
The use of generic prescription drugs, whenever available, is the most cost-effective. Discuss your prescription options with your doctor. Ask whether an alternative, less expensive option would work for your condition. If the drug you are taking does not have a generic equivalent there may still be a more cost-effective drug within the same therapeutic class.

How will I know if there’s a generic equivalent available?
Simply ask your local pharmacist or call the AWP Value Rx Customer Service to learn more about generic equivalents for your prescription. Also ask your doctor to prescribe generics whenever possible and appropriate.

What is the difference between brand name and generic drugs?
The brand name is the trade name under which the product is advertised and sold. It is also protected by patents so that it can only be produced by one manufacturer for a predetermined number of years. Once a patent expires, other companies may manufacture a generic equivalent, providing they follow stringent FDA regulations for safety.

Generic drugs are drugs for which the patent has expired, allowing other manufacturers to produce and distribute the product under a generic name. Generics are essentially a chemical copy of their brand name equivalents. The color or shape of the pills may be different, but the active ingredients must be the same for both. The preferred drug list contains only FDA-approved generic medications.

What if the drug I am taking is not in one of the top three tiers?
If you are currently taking a medication that falls outside of our top 3 tiers, simply talk to your physician about possible alternatives. Take your drug list with you on the next visit with your physician and discuss possible drugs that would be more cost-effective. Ultimately, it is up to you and your physician to determine which drugs will work best for your needs.


The AWP Value Rx card is a non-insurance discount prescription drug program provided by Phoenix Benefits Management.